Social Work Examination Services (SWES) Human Behavior Practice Test

During the initial diagnostic workup of a hospitalized patient with unexplained symptoms, what is the social worker's most appropriate role?

1. Providing counseling

2. Supportive

3. Conducting assessments

4. Facilitating family meetings

The correct answer is: Supportive

In the context of a hospitalized patient undergoing an initial diagnostic workup for unexplained symptoms, the most appropriate role for the social worker is supportive. This involves offering emotional and practical support to the patient and their family during a stressful and uncertain time. Patients experiencing a medical crisis often face fear, anxiety, and confusion regarding their health, and a supportive role ensures that the patient and their family feel heard and understood. By providing emotional support, the social worker can help alleviate some of the distress the patient may be experiencing as they navigate their medical care. This support might also involve connecting the patient and family with resources within the hospital or community, facilitating communication with the medical team, and offering reassurance during a period of anxiety. While conducting assessments, providing counseling, and facilitating family meetings are all valuable roles for a social worker, these functions are often more appropriate during different phases of care or when specific needs arise. In the initial diagnostic phase, the focus should primarily be on providing the support needed to help the patient cope with their situation.