Social Work Examination Services (SWES) Human Behavior Practice Test

What is the ideal attitude of a social worker as a client presents material during a session?

1. Impatience and critique

2. Detachment and neutrality

3. Patient and encouraging attitude

4. Overly assertive guidance

The correct answer is: Patient and encouraging attitude

A patient and encouraging attitude is essential for a social worker when a client presents material during a session. This approach fosters a safe and supportive environment, allowing the client to express themselves openly and honestly. When clients feel supported, they are more likely to engage in meaningful dialogue and share their thoughts and feelings without fear of judgment. Being patient helps the social worker to actively listen and understand the client's perspective, which can facilitate deeper exploration of issues. An encouraging demeanor reassures clients that their experiences are valid and worthwhile, promoting their confidence in the therapeutic process. This fosters a strong therapeutic alliance, which is crucial for effective therapy and positive outcomes in social work. In contrast, impatience and critique can lead to a breakdown in communication and trust, while detachment and neutrality may hinder the emotional connection essential for client engagement. Overly assertive guidance could overwhelm clients and diminish their autonomy, making it difficult for them to navigate their own feelings and solutions. Therefore, the ideal attitude centers on patience and encouragement, which are vital for building rapport and supporting client growth.